Return Policy
Simplify Your Returns with Our Hassle-Free Return Policy
Opulent BusinessReturn Policy
Thank you for choosing Opulent Business as your accounting software service provider. We strive to provide you with the best possible user experience and customer satisfaction. In the event that you need to request a return for our accounting software Opulent business, we have outlined our return policy below to ensure a smooth process for both parties.
Eligibility:
Our return policy is applicable to customers who have purchased a subscription to our Opulent business directly from STC.
The return policy is not applicable to customers who have obtained the software subscription through third-party vendors or resellers.
Timeframe for Returns:
Customers may request a return within 15 days from the date of initial purchase or subscription activation.
After the specified timeframe has elapsed, refund requests may not be accepted.
Return Process:
To initiate a return, customers must submit a written request to our customer support team via email at info@opulentbiz.com
The return request should include the customer's name, contact information, purchase or subscription details, and a brief explanation of the reason for the return.
Our customer support team will review the return request and respond within 7 business days.
If the return request is approved, further instructions will be provided regarding the return process, including any required documentation or steps to complete the return.
Refund Policy:
Approved returns for Opulent business may be eligible for a refund of the subscription fee paid by the customer.
Refunds will be issued using the same payment method utilized for the initial purchase.
Please note that any additional fees or charges incurred during the subscription period, such as usage fees or customization fees, may not be eligible for refund.
